Terms of Service

Using this website

These Terms of Service apply when you use SparkStickers.com, place an order, upload artwork, request a quote, or contact us. SparkStickers is based in Ajax, Ontario, Canada.

Before placing an order

Before placing an order, please check your:

• Product type
• Size and shape
• Material and finish
• Quantity
• Artwork file
• Spelling, names, dates, phone numbers, QR codes, barcodes, and other customer-supplied details
• Shipping address and shipping method
• Order total

Artwork and proofs

You are responsible for the artwork and information you upload or approve. This includes spelling, names, dates, phone numbers, QR codes, barcodes, layout, resolution, cut lines, bleed, and legal permission to use the artwork.

We may review files and contact you if something looks unclear, but we are not responsible for catching every typo, file issue, low-resolution image, colour concern, QR code issue, barcode issue, or design mistake. If a proof is provided, production may be based on the proof you approve. Please review it carefully before approving it.

Print and colour variation

Colours can look different on a phone, monitor, proof, and printed product. Material colour, finish, coating, lighting, and file setup can all affect the final look. We do our best to print cleanly, but exact screen-to-print colour matching is not guaranteed.

Material and finish appearance

Gloss, matte, clear, holographic, foil, vinyl, paper, and other finishes can change how colours, white ink, transparency, and fine details appear. Product photos and samples are helpful guides, but they may not show every lighting condition or artwork result.

Product application and use

Sticker and label performance depends on the product, surface, temperature, moisture, cleaning products, handling, and application method. Test first if the product will be used on packaging, vehicles, drinkware, food containers, outdoor surfaces, or any regulated product.

Custom orders, changes, and cancellations

Most products we sell are custom made. Contact us as soon as possible if you need to change or cancel an order. Once artwork review, proofing, printing, cutting, packing, or production work has started, changes or cancellations may not be possible.

Payment

Payments are processed through Stripe and any other payment methods shown at checkout. SparkStickers does not store full credit card details on our website. Prices, taxes, discounts, and shipping charges are shown during checkout where applicable.

Production and delivery estimates

Production times and delivery dates are estimates, not guarantees, unless we confirm otherwise in writing. Timing can change because of artwork issues, proofing, material availability, order volume, carrier delays, weather, holidays, or other events outside our control.

Website information accuracy

We try to keep product details, pricing, photos, and availability accurate. Mistakes can happen. We may correct errors, update product information, or contact you if an order is affected by incorrect website information.

No professional advice

We can help with printing questions, but we are not a legal, regulatory, safety, food-labeling, engineering, or packaging-compliance advisor. If your product has special rules or requirements, please confirm those requirements before ordering.

Customer rights and permissions

By uploading artwork, logos, names, photos, designs, trademarks, or other content, you confirm that you have the right to use and reproduce that content. You are responsible for any claims connected to content you provide.

Limits of responsibility

To the fullest extent permitted by law, SparkStickers is not responsible for indirect, incidental, special, or consequential losses connected to a product, delay, artwork issue, website issue, or order. Our responsibility for an order is limited to the amount paid for the affected product, unless the law requires otherwise.